No wagering - use code NORULES200
Planet 7 Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Planet 7 Casino, create an account, access games or use related services. Please read them carefully before registering or playing. By using the website, you confirm that you understand and accept these terms, together with any additional rules shown for particular games, promotions or services.
Fresh Picks
Stormforged
hacksaw
Lucky Dollar
technology
Joker’s Mega Fortune
spnmnl
Zeus's Lightning Blaze - Xmas
spnmnl
Bells On Fire Boost
amatic
Crystal Fall
spribe
1. General terms and acceptance
These Terms & Conditions form an agreement between you and the operator of Planet 7 Casino. They apply to the website, your player account, available casino games, deposits, withdrawals, promotions and other services made available through the platform. Additional terms may apply to particular games or offers. Where additional terms are provided, you should read them before using the relevant service. If there is a difference between these general terms and a specific promotion or game rule, the specific rule may apply to that activity.
Review contents
You must read these terms before using the website. If you do not agree with any part of them, you must not register, deposit funds, play games or otherwise use the services. Continued use of the website after the terms have been updated will generally mean that you accept the revised version. The latest version should be checked before using the platform.
Eligibility and lawful use
You may use the services only where online gambling is lawful for you. You are responsible for checking the laws that apply in your location and for complying with them. You must be at least 18 years old, or any higher minimum age required by law. Planet 7 Casino is not intended for anyone who is underage, restricted from gambling or located in a jurisdiction where the services are unavailable.
- You must provide accurate, current and complete information when registering.
- You must use the account only for your own personal and lawful use.
- You must not create an account on behalf of another person or allow another person to use your account.
- You must not use the website for fraud, money laundering, unlawful activity or any other improper purpose.
- You must not attempt to bypass security controls, technical restrictions or location checks.
- You must follow all applicable laws, game rules and instructions displayed on the website.
The operator may refuse an application, limit access or decline a transaction where this is necessary to comply with legal, regulatory, security, responsible gambling or risk-management obligations. These steps may be taken without prior notice where immediate action is reasonably required.
2. Accounts, verification and transactions
Your player account
You may generally have only one player account unless the operator has approved another arrangement in writing. Your login details must be kept confidential. You are responsible for activity carried out through your account where you have failed to protect your password or other access information. If you believe that your account has been accessed without permission, you should stop using it and notify the operator through the available support channel as soon as possible.
Account information must remain accurate. You should update information when it changes, including your name, residential details, contact information or payment details. The operator may request documents to confirm your identity, age, address, source of funds or ownership of a payment method. Verification can be required before an account is activated, before certain transactions are completed or at any later stage of the customer relationship.
Documents supplied for verification must be genuine, current and legible. Information may be checked using appropriate verification procedures and may be handled in accordance with the Privacy Policy and applicable law. If requested information is not supplied, or if information cannot be verified, access to some or all services may be restricted.
Deposits and withdrawals
Only payment methods that are available on the website and held in your own name should be used. You must not use a payment method belonging to another person without prior approval. Deposits should be made only for the purpose of using the available services and not to test, conceal or transfer funds unlawfully.
Available payment methods, processing arrangements, minimum or maximum transaction amounts and any applicable charges may change. Information displayed during a transaction should be reviewed before you confirm it. A transaction may be delayed, declined, reversed or subject to additional checks where required by the payment provider, applicable law or the operator's security procedures.
Withdrawals may be subject to account verification, payment-method checks, game rules, promotional terms and other lawful requirements. The operator may return funds through an appropriate verified method rather than the method originally selected. You remain responsible for any taxes, duties or reporting obligations that may apply to your activity or winnings.
You should review every transaction before submitting it. If you identify an error, duplicate transaction or unauthorised payment, notify the operator promptly. Records held by the operator and relevant payment providers may be used to investigate transaction disputes, subject to applicable law.
3. Games, promotions and responsible gambling
Game play
Game outcomes are determined by the rules and technical systems used for the relevant game. You should review the game information, paytable, features and any applicable rules before playing. Once a game round has been accepted by the system, it may not be possible to cancel or change the transaction. The operator's transaction and game records will generally be treated as the primary record of activity, subject to your rights under applicable consumer and gambling laws.
If a technical error, display error, communication failure or other system issue affects a game or transaction, the operator may suspend the affected service and take reasonable steps to correct the issue. A game round or transaction that is materially affected by an error may be reviewed and, where permitted by law, voided or adjusted. You must not knowingly take advantage of a fault or error and should report suspected issues promptly.
Promotions, bonuses and rewards
Promotions are subject to their own terms. These may include eligibility requirements, activation steps, expiry periods, wagering or playthrough requirements, game restrictions, withdrawal conditions and limits on participation. The specific promotional terms shown at the time of the offer will apply. You should read them in full before accepting or using a promotion.
Unless the promotional terms state otherwise, a person may participate only once and may not use multiple accounts, false information or technical methods to obtain an unfair advantage. The operator may cancel or amend a reward where there has been a clear error, misuse, fraud, breach of the promotional terms or a legal or technical reason requiring action. Promotional benefits may be removed when an account is closed or restricted, subject to applicable law.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. Set a budget before you play, take regular breaks and avoid gambling when you are distressed, under the influence of alcohol or drugs, or trying to solve financial problems.
- Set personal spending and time limits where tools are available.
- Do not chase losses or increase stakes to try to recover money.
- Keep gambling separate from essential household spending.
- Do not borrow money or sell possessions to fund gambling.
- Consider a break or account closure if gambling is no longer enjoyable or controlled.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
You may request restrictions, a temporary break or account closure through the available account or support processes. Some restrictions may take time to apply across all services or may not be reversible immediately. You should also consider using device controls, banking controls and independent gambling-support services where appropriate.
4. Privacy, security, intellectual property and changes
Privacy and security
Personal information is handled in accordance with the Privacy Policy and applicable privacy laws. Information may be collected and used to provide services, verify identity and age, process transactions, prevent fraud, meet legal obligations, manage security, improve the website and communicate with you about your account. The Privacy Policy explains the types of information involved, how it may be shared and the choices available to you.
You are responsible for using a secure device, protecting your account credentials and installing appropriate security updates. The operator will not ask you to disclose your password through an unsolicited message. You should avoid using the website on a public or unsecured device and should log out after each session.
Website content and intellectual property
The website, including its design, text, logos, graphics, software and other content, is protected by intellectual property laws. You may use the website only for personal, non-commercial purposes and in accordance with these terms. You must not copy, reproduce, modify, distribute, publish, reverse engineer, scrape or commercially exploit website content unless you have permission or the law allows it.
Links to third-party websites, payment providers or other services may be provided for convenience. The operator does not necessarily control those services and is not responsible for their content, availability, privacy practices or terms. You should review the terms and privacy information of any third party before using its services.
Availability, suspension and closure
The website may occasionally be unavailable because of maintenance, technical faults, network issues, supplier interruptions or events outside reasonable control. No uninterrupted or error-free service can be guaranteed. The operator may suspend, restrict or discontinue a game, feature, account or part of the website where this is necessary for security, maintenance, legal compliance, responsible gambling or other legitimate reasons.
You may request account closure at any time using the available process. The operator may also suspend or close an account if you breach these terms, provide misleading information, fail verification, use the service unlawfully, create a security risk or otherwise expose the platform or other customers to harm. Any account balance will be dealt with in accordance with applicable law, verified payment requirements, outstanding investigations and relevant game or promotional terms.
Liability and changes to these terms
Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable legislation. Subject to those rights, the operator is not responsible for loss caused by your failure to follow these terms, misuse of the website, unauthorised access resulting from your actions, interruptions outside reasonable control or reliance on information that is not current.
These terms may be updated from time to time to reflect changes to the services, technology, law, security requirements or responsible gambling practices. The updated version will be made available on the website and may include a new effective date. If a change materially affects your use of the services, you should review it before continuing. If you do not accept an updated term, you must stop using the affected services and may close your account through the available process.
If you have a question, complaint or concern about these terms, use the support or contact process made available on the website. Complaints will be handled in accordance with applicable procedures and law. These terms are intended to be read consistently with applicable Australian laws and any mandatory rights or protections that apply to you.
